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Frequently Asked Questions

Global Programs
Clinical Excellence

Q: I am having issues with the online learning platform, how can I get help?

A: Our administration team are here to help you if you are having any challenges with the online learning portal, we don’t want you to get stuck anywhere so please reach out as soon as you can using the form below so we can help get you moving again. We are also happy to organise a private tutorial for you if you need a little extra help navigating the system.

Q: When will the elective modules be available?

A: Once you have completed all four core modules, there will be a number of smaller elective modules which will be available to you. These modules are entirely optional and you can complete as many or few as you like. We are continuously working on the elective modules which will be released as they are ready from now into 2022.

Q: How can a RUCN-CDP Clinical Nurse Educator support me in completing these modules?

A: Our Clinical Nurse Educators will be available to support the learner during business hours. If you have a clinical question or anything relating to this module please feel free to fill out the form on the education and training page and we will endeavour to answer your question within 24 hours. Please note, the clinical nurse educator can not give medical advice regarding a specific patient, the advice given is for learning purposes only.

Q: Do these COVID-19 modules replace the DHHS COVID-19 infection control training?

A: No, the DOH has released this training for all health services, the RUCN-CDP COVID-19 modules will complement this training and have been written specifically for the UCC environment.

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