The Clinical Support and Education (CSE) Program
The Clinical Support and Education (CSE) program, delivered by the Rural Urgent Care Nursing Program, offers an innovative learning experience designed to enhance the confidence of senior Urgent Care Centre (UCC) nurses in clinical support and education delivery.
The program consists of eight engaging online modules, and concludes with a dynamic two-day in-person workshop. This approach allows participants to immediately implement key concepts in the clinical setting, transforming their skills and knowledge for more effective clinical education in UCCs.
The CSE program is delivered in set intakes. If you are interested in enrolling into the CSE program, and meet the eligibility criteria, apply below.
Covering key topics related to nursing education, clinical support, and leadership in rural healthcare settings, participants will learn key skills to help facilitate formal and informal clinical education. The program includes:
Eight interactive and self-directed online learning modules (approximately 10 hours total)
Virtual tutorials
Education session development and delivery assignment with no formal assessments
A two-day, in-person intensive workshop in rural Victoria
Mentorship and guidance from experienced RUCN Clinical Nurse Educators (CNE)
Networking with peers from UCCs across Victoria
Professional growth in creating engaging learning environments
Program Framework
Module | Topic | Intended Learning Outcomes | Time | Delivery |
|---|---|---|---|---|
1 | Nursing education in the rural context | Explore challenges and opportunities in rural nursing education, with strategies to overcome barriers.
| 1 hour | Self-directed online |
2 | Adult learning theories and principles | Learn key adult learning theories and how to apply them in nursing education.
| 1 hour | Self-directed online |
3 | Creating effective lesson plans
| Gain skills in designing lesson plans that align with learning objectives.
| 1.5 hours | Self-directed online |
4 | Mastering presentation skills and digital tools | Develop presentation skills and integrate digital tools to improve learner engagement.
| 1.5 hours | Self-directed online |
Dynamic lesson planning and digital tools
| Meet the RUCN CNE team and discuss effective lesson planning and integrating digital tools to enhance learning.
| 1.5 hours | Self-directed online | |
5 | Teaching methods for facilitators | Discover teaching methods such as simulation, bedside teaching, and gamification for nursing education. | 1.5 hours | Self-directed online |
6 | Assessment and feedback in nursing
| Learn strategies for assessing clinical competency and providing effective feedback.
| 1 hour | Self-directed online |
7 | Communication and leadership for learner success
| Build core communication, leadership, and facilitation skills to foster learner success.
| 1.5 hours | Self-directed online |
8 | Reflective practice and mentorship in nursing leadership
| Understand the role of reflection and mentorship in nursing leadership and education | 1 hour | Self-directed online |
In-person Workshop
| Apply the learned skills in a hands-on workshop and real-time feedback.
| 2 Days | In-person |
Faculty
CARLY MCLACHLAN
Carly is a very experienced Clinical Nurse Educator with over 12 years experience in the public and private sector. She has been a CNE for Alfred Health Emergency for 10 years and has spent the past year working in an Urgent Care Centre. Carly was instrumental in the development of RUCN as the education lead and now leads the team in the program delivery.
Carly is passionate about developing education capacity within the Urgent Care Sector.
NIKKI FARMER
Nikki is a Clinical Nurse Educator for Alfred Health Emergency and in her eight years as an educator has gained experience working in low resource settings in the Northern Territory and Far North Queensland.
Nikki played a significant role in the development of RUCN online modules and workshops and loves to help other nurses develop careers in education.
ERYN MCGUINNESS
Eryn is a highly experienced Clinical Nurse Educator with over eight years in education. Having worked across multiple emergency metro health services, Eryn has developed excellent teaching skills and an impressive toolbox of resources.
Eryn pioneered the RUCN bedside teaching program and the development of RUCN resources to use at the UCC bedside.
LYNDAL HODGE
Lyndal recently joined the RUCN, bringing over 13 years experience as an emergency Clinical Nurse Educator. Lyndal’s impressive career spans across multiple regional health services and has provided her with robust experience delivering education in a variety of settings.
Lyndal is an excellent educator and mentor and is excited to work with UCC nurses.
TARA BRADLEY
Tara has over nine years of experience in Urgent Care and regional emergency departments, along with five years as a Rural and Isolated Practice RN (RIPRN). Tara is now working in education, driven by her passion for rural healthcare and delivering education tailored to the unique needs of rural nurses.
With her extensive background in Urgent Care, she brings valuable insights into the challenges faced by UCCs. Since joining the team in 2024, Tara has been dedicated to sharing her expertise through RUCN bedside teaching and workshops.
Program Framework
Topic | Intended Learning Outcomes | Time | Delivery |
|---|---|---|---|
Nursing education in the rural context | Explore challenges and opportunities in rural nursing education, with strategies to overcome barriers.
| 1 hour | Self-directed online |
Adult learning theories and principles | Learn key adult learning theories and how to apply them in nursing education.
| 1 hour | Self-directed online |
Creating effective lesson plans
| Gain skills in designing lesson plans that align with learning objectives.
| 1.5 hours | Self-directed online |
Mastering presentation skills and digital tools | Develop presentation skills and integrate digital tools to improve learner engagement.
| 1.5 hours | Self-directed online |
Dynamic lesson planning and digital tools
| Meet the RUCN CNE team and discuss effective lesson planning and integrating digital tools to enhance learning.
| 1.5 hours | Self-directed online |
Teaching methods for facilitators | Discover teaching methods such as simulation, bedside teaching, and gamification for nursing education. | 1.5 hours | Self-directed online |
Assessment and feedback in nursing
| Learn strategies for assessing clinical competency and providing effective feedback.
| 1 hour | Self-directed online |
Communication and leadership for learner success
| Build core communication, leadership, and facilitation skills to foster learner success.
| 1.5 hours | Self-directed online |
Reflective practice and mentorship in nursing leadership
| Understand the role of reflection and mentorship in nursing leadership and education | 1 hour | Self-directed online |
In-person Workshop
| Apply the learned skills in a hands-on workshop and real-time feedback.
| 2 Days | In-person |
