Clinical Support and Education (CSE) Program
The Clinical Support and Education Program is a practical learning experience designed to equip clinicians with the skills and confidence to deliver effective support and education in clinical settings.
Registrations for Semester 2, 2025 - NOW OPEN
Empower Your Future as a Clinical Educator
The Clinical Support and Education (CSE) Program is designed for nurses and other healthcare professionals who regularly teach and support others but have had limited access to formal education and training. Practical and relevant, the program strengthens your ability to teach, lead, and support others in real clinical settings. Whether you’re running an in-service, mentoring a junior colleague, or designing a workshop, the CSE Program will give you the tools to educate with confidence and create lasting impact. Why choose the CSE Program?
As a healthcare professional, you play a vital role in mentoring junior staff, guiding students, and supporting the professional growth of your colleagues. Yet, formal training for clinician educators is often limited.
This program is specifically designed to bridge that gap by providing:
The skills to educate and support staff with clarity and confidence.
Techniques for delivering both informal and formal education using evidence-based, practical, and innovative methods.
Strengthened leadership and emotional intelligence skills.
Fulfilment of your continuing professional development (CPD) requirements.
A professional portfolio that supports your career progression.
A strong network of clinicians across Australasia.
Program Format
The program is a self-paced, hybrid format. It consists of eight online modules that you can work through at your own pace throughout the course duration. There are also two compulsory interactive online tutorials and a Masterclass.
Download the flyer for more information:
Who Should Apply?
This program is open to healthcare professionals interested in clinical education. Whether you’re stepping into an educator role for the first time or already delivering clinical support, this program is for you.
Eligibility Criteria:
Practical experience as a clinician.
Some experience providing education (e.g., bedside teaching, in-services).
Commitment to completing the whole program, including two online tutorials and either the in-person or virtual interactive Masterclass.
2025 course schedule
Semester | Dates | Virtual Tutorial 1 | Virtual Tutorial 2 | Masterclass |
Semester 2, 2025 | 22 September - 27 November 2025 | 9 October 2025
2:00-4:00 pm AEDT
| 30 October 2025 2:00-4:00 pm AEDT | Online - 20 November 2025 9:45 am - 2:30 pm AEDT In-person** - 27 November 2025 8:15 am-4:45 pm AEDT |
*If AEDT (Australian Eastern Daylight Time) is not your time zone, please use this World Meeting Planner to convert the time to your location.
**In-person location for Masterclass: Monash University, Ground Floor, 553 St Kilda Road, Melbourne.
Masterclass Options:
We highly recommend attending the full-day in-person Masterclass in Melbourne for the most immersive experience, featuring extended content, access to more faculty, and invaluable networking opportunities with peers and leaders.
Can’t make it to Melbourne? Our 4.5-hour interactive virtual option still offers a rich, high-quality experience so you can engage with key content and specialist faculty from anywhere in the world.
"The Clinical Support and Education Program was an outstanding course that delivered an opportunity for nurses to develop skills in clinical support, mentoring, and teaching. Designed with a strong emphasis on collaboration, accessibility, and peer learning, the program provided ideas for the development of small teaching moments, reinforcing confidence in mentoring and teaching while promoting professional resilience. It acknowledged the realities of limited staffing, lesser opportunities for time-resourced education, and the need for adaptable teaching methods. The most rewarding part of the program was the Masterclass with its focus on nursing collaboration, fostering genuine connections between healthcare professionals. The mix of interactive workshops, group discussions, and simulation training were well thought out and engaging. AEAC’s commitment to a sustainable workforce was evident throughout, with the relationships built, knowledge shared and networks strengthened leaving a lasting impact. I look forward to seeing further advancements of this program and would highly recommend it to any clinician interested in fostering education." – CSE Learner
Claire Schepers
Claire is a Clinical Nurse Educator with the Alfred Emergency Academic Centre and brings over 20 years of nursing experience in Australia and London. A critical care–trained emergency nurse, she holds a Bachelor of Nursing, a Graduate Diploma in Emergency Nursing, and a Master of Nursing (Research).
Claire has extensive experience in nursing education, academic writing, and the development of online learning resources. She has designed and implemented education programs across a range of clinical settings and is a skilled teacher with a clear and practical approach to supporting nurse learning. Claire is currently the lead educator for the Clinical Support and Education Program and is developing a trauma program for nurses.
Nikki Farmer
Nikki is a Clinical Nurse Educator at Alfred Health Emergency and a key contributor to the Rural Urgent Care Nursing (RUCN) Program. With a strong background in education, Nikki has brought her expertise to both high-demand urban environments and low-resource settings, having worked extensively in the Northern Territory and Far North Queensland.
As an educator, Nikki has been instrumental in the development of RUCN’s online learning modules and interactive workshops. She is passionate about supporting fellow nurses in building fulfilling careers in clinical education and is a dedicated mentor in the field.
Carly McLachlan
Carly is a very experienced Clinical Nurse Educator with over 12 years experience in the public and private sector. She has been a CNE for Alfred Health Emergency for 10 years and has spent the past year working in an Urgent Care Centre. Carly was instrumental in the development of the Rural Urgent Care Nursing program, as the education lead and now leads her team in the program delivery.
Carly is passionate about developing education capacity within the Urgent Care Sector.
Marc Marquez
Marc is a clinical academic with over 16 years of experience in Emergency Care, where he has built a strong profile in both clinical practice and education. He currently works at Alfred Health Emergency Services as a Clinical Nurse Educator and is a specialty lecturer at the University of Melbourne, where he coordinates the Graduate Certificate in Critical Care Nursing (Emergency). Marc holds a Master of Nursing (Emergency Care) and is currently completing a Master of Education at the University of Melbourne. In recognition of his contributions to the profession, Marc was named the Australasian Emergency Nurse of the Year in 2018 and inducted as a Fellow of the College of Emergency Nursing Australasia (CENA).
Ashley Bonora
Ashley commenced her nursing career in Canada in 2004, initially working as a Licensed Practical Nurse before qualifying as a Registered Nurse in a rural Emergency Department. Since relocating to Australia in 2014, she has worked with Alfred Health across both ward and emergency settings.
With a strong interest in emergency and trauma nursing, Ashley completed a postgraduate certificate in Critical Care in 2019, followed by a Master of Advanced Clinical Nursing (Emergency Care). For the past five years, she has been a Clinical Nurse Educator in the Alfred Emergency and Trauma Centre, supporting staff development and leading initiatives including in-situ simulation, the Transition to Specialty Practice Program, and targeted education for Enrolled Nurses.
Ashley also holds an appointment as an Associate Lecturer with the University of Melbourne Nursing Program.
